General Provisions
These Terms and Conditions govern the relationship between SuperQuantum Play Casino and all registered players. By creating an account, players confirm acceptance of these terms in their entirety.
The casino reserves the right to modify these terms with reasonable notice provided to registered players. Continued account use following notification constitutes acceptance of amended terms.
Eligibility Requirements
Account registration requires meeting specific criteria:
- Minimum age of 18 years (or higher where local laws mandate)
- Legal capacity to enter binding agreements
- Residence in jurisdiction where online gambling is permitted
- Truthful provision of personal information during registration
Prohibited Jurisdictions
Players located in territories where online gambling is prohibited may not register or participate. Responsibility for verifying local gambling laws rests with individual players.
Account Terms
Registration
Each individual may maintain only one account. Multiple accounts belonging to the same person, household, or using shared devices/IP addresses may be closed with balances forfeited.
Verification
Identity verification documentation must be provided before withdrawals are processed. Acceptable documents include:
| Document Type | Purpose |
|---|---|
| Government ID | Identity confirmation |
| Utility Bill | Address verification |
| Bank Statement | Payment method ownership |
| Selfie with ID | Likeness confirmation |
Account Security
Players bear responsibility for maintaining account credential confidentiality. Immediately report suspected unauthorised access to customer support.
Deposits and Withdrawals
Deposits
- Minimum deposit: €20
- Deposits must originate from payment methods registered to the account holder
- Processing occurs instantly for most methods
Withdrawals
- Minimum withdrawal: €20
- Verification must be completed before first withdrawal
- Processing times vary by method (see Payments page)
- Maximum weekly withdrawal: €50,000
The casino may request additional documentation for large withdrawals or suspected irregular activity.
Bonus Terms
General Conditions
All bonuses carry specific terms including:
- Wagering Requirements — Multiple of bonus amount that must be wagered before withdrawal eligibility
- Game Contributions — Different game categories contribute varying percentages toward wagering
- Time Limits — Bonuses expire if requirements are not met within stated periods
- Maximum Bets — Stakes exceeding stated limits while bonus is active may void bonus and winnings
Welcome Bonus Specifics
The 150% welcome bonus up to €4,000 carries:
- 35x wagering requirement on bonus amount
- 30-day validity period
- €5 maximum bet restriction
- Slots contribute 100%, table games 10%
Bonus Abuse
Suspected bonus abuse, including but not limited to irregular betting patterns, multiple accounts, and syndicate play, may result in bonus cancellation, winnings confiscation, and account closure.
Gameplay Rules
Fair Play
All games utilise certified random number generators ensuring unpredictable outcomes. Attempting to manipulate games through software exploitation or collusion is strictly prohibited.
Malfunction Policy
In event of game malfunction, affected bets are voided and stakes returned. Displayed results prior to malfunction confirmation are considered invalid.
Betting Limits
Individual games may impose minimum and maximum bet restrictions displayed within game interfaces.
Responsible Gambling
The casino provides tools supporting responsible play including deposit limits, loss limits, session reminders, and self-exclusion options. These features are accessible through account settings.
Players experiencing gambling difficulties should contact support for assistance activating protective measures or accessing external support resources.
Liability Limitations
The casino accepts no liability for:
- Losses resulting from player error or negligence
- Internet connection failures or device malfunctions
- Third-party actions affecting gameplay
- Losses exceeding deposited amounts
Dispute Resolution
Disputes should first be addressed through customer support. Unresolved matters may be escalated to the relevant licensing authority whose decision shall be binding.
Contact Information
For questions regarding these terms:
- Email: support@superquantum-play.org
- Live Chat: Available 24/7 through the website
These terms constitute the complete agreement between SuperQuantum Play Casino and registered players regarding platform use.